How Metro Sparkle & Shine handles your information.
This policy explains what information we collect through the site, how we use it, and the steps we take to keep estimate requests secure.
Who this policy covers
This policy applies to information collected through metrosparkleandshine.com and any estimate or contact request submitted to Metro Sparkle & Shine through the website.
Information we collect
- Contact details you choose to provide, such as your name, phone number, email address, and service address or neighborhood.
- Service-request details, such as the type of cleaning or cleanout service you need, timing preferences, and notes about the property.
- Basic technical information generated by normal website use, such as server logs, IP address, user-agent data, and security events used to defend the site against abuse.
How we use your information
- To respond to estimate requests and service inquiries.
- To schedule, confirm, or follow up on cleaning and cleanout services.
- To maintain records related to quotes, bookings, and service history.
- To detect spam, fraud, automated abuse, or other misuse of the website.
How form submissions are protected
The site uses HTTPS, restrictive security headers, server-side validation, anti-spam checks, and rate limiting on form submissions. Estimate requests are delivered to admin@metrosparkleandshine.com.
No security method can promise absolute protection, but reasonable technical and administrative safeguards are used to reduce risk and limit unauthorized access.
Cookies and tracking
The core website is designed to work without setting cookies for estimate requests. The site does not intentionally use advertising cookies or cross-site tracking tools in the secure form flow included with this package.
If analytics, payment tools, chat widgets, or other third-party services are added later, this policy should be updated to reflect those changes.
When information may be shared
Information is not sold. It may be shared only when reasonably necessary to operate the business, such as with website hosting, email delivery, bookkeeping, legal compliance, or service providers helping respond to your request.
How long information is kept
Estimate and customer-service records may be retained for as long as needed to respond to your request, manage bookings, meet legal or accounting obligations, resolve disputes, and maintain business records.
Your choices
You may contact Metro Sparkle & Shine to ask about the personal information associated with your request, request corrections, or ask that information be deleted when retention is no longer required for business or legal reasons.
Children's privacy
This site is intended for adults seeking residential or commercial cleaning services. It is not designed to knowingly collect personal information from children.
Contact
Questions about this policy or a website submission can be sent to admin@metrosparkleandshine.com or by phone at 210-526-4589.